Privacy Policy

1. Introduction

This privacy policy (hereinafter referred to as the ‘Policy’) defines the procedure for the collection, storage, and use of personal data of users of the website https://improfi.com (hereinafter referred to as the ‘Site’).

2. Collection of Personal Data

2.1. When visiting the Site, the user may provide the following personal data:

• First and last name
• Email address
• Phone number
• Other data provided voluntarily by the user

When you purchase a product on the Site, we ask you to provide information including your first name, last name, email address, phone number, shipping address, and additional account information such as username and password. We receive order information, what was purchased and when, where it needs to be sent, and payment status information to fulfill your order. We will also retain comments or reviews if you choose to leave them. If you create an account, we will store your name, address, email, and phone number, which will be used to pre-fill the checkout for future orders.

2.2. The site may collect anonymized data about users, such as:

• IP address
• Browser type
• Operating system
• Other data that does not identify the user’s identity

During your visit to our site, we will use cookies, for example, to track cart contents and to show you products you recently viewed.

3. Use of Personal Data

3.1. Personal data of users is used for:

• Providing site services (including sending you information about your orders)
• Contacting users (responding to your requests, including returns and complaints)
• Sending informational and promotional materials, if you choose to receive them
• Conducting statistical research

3.2. Anonymized user data is used for:

• Improving the site’s performance
• Personalizing advertising
• Conducting analytical research

4. Storage of personal data

4.1. Personal data of users is stored for 5 years from the date of provision.

4.2. Anonymized user data is stored for an unlimited period.

5. Protection of personal data

5.1. The site takes all necessary measures to protect the personal data of users from unauthorized access, use, disclosure, alteration, or destruction.

5.2. Only authorized site personnel have access to users’ personal data.

6. What we share

6.1. We share order information with third parties – postal services, which help us fulfill your orders and provide goods delivery services.

7. Payments

7.1. We accept payments through the LiqPay payment service. When processing payments, some of your data will be transferred to LiqPay, including information necessary for processing payment information, such as order number and total payment amount.

8. User rights

8.1. Users have the right to:

• Access to your personal data
• Correction of your personal data
• Deletion of your personal data
• Refusal to receive advertising materials

8.2. To exercise their rights, users can contact the address hello@improfi.com.

9. Changes to the Policy

9.1. The website may make changes to this Policy.

9.2. Changes to the Policy are published on the Website.

10. Legislation

10.1. This Policy is governed by and interpreted in accordance with the legislation of Ukraine.

11. Contact information

11.1. If users have any questions regarding this Policy, they can contact the address hello@improfi.com.